Networking and VPN Services

ISP / Network Troubleshooting
Re-establish a crashed network connection to normal using this network troubleshooting and repair service for PC and Mac. We will determine the reason for unacceptable network functioning, repair it and ensure your networked peripherals are properly reconnected.
Agent Work Time: 1 to 2 hours

Add Device to Existing Network
Get a compatible electronic device added to your wired or wireless network with this electronic device setup service for Mac or PC. We will install 1 electronic device, such as a Mac, PC, access point, print server, wireless range extender, game console, TiVO or Slingbox, on your home network
Agent Work Time: 1 to 2 hours

Standard Wireless Networking
Outfit your PC or Mac for wireless network connectivity with this standard wireless networking service. We will configure your home computer’s wireless network connection with your ISP, connect a wireless router, update router firmware and enable wireless encryption, so you can surf the Web with freedom.
Agent Work Time: 1 to 2 hours

Premium Wireless Networking
Equip your PC or Mac, computer peripherals and other compatible devices with wireless network connectivity with this premium wireless networking service. We will set up network connection, troubleshoot connectivity issues and network 6 to 8 computers or devices.
Agent Work Time: 3 to 4 hours

Advanced Wireless Networking
Take your processing and graphics to new heights with this diagnostic, repair and upgrade service for your PC.
Agent Work Time: 3 to 4 hours

Premium Family Security
Protect your family from unsuitable content with this parental control activation and configuration service. We will enable and configure parental controls on your computer running Vista, TV and game console and provide instruction on their everyday use.
Agent Work Time: 2 to 3 hours